Terms of service

1. Service

Tovi helps people find time together and lets businesses take bookings. Operated by 오루베나 (ORUVENA).

2. Accounts

You sign up with an email code. Accounts are personal: do not impersonate others or use someone else's email.

You can delete your account in the app at any time. Cancel remaining bookings first so guests are told.

3. Plans

Downloading the app and using Free features are free. Business features are offered through an Apple in-app subscription in the iOS app. The subscription period and localized price are shown on Apple's purchase sheet before confirmation.

Business offers monthly and yearly subscriptions. The monthly plan is billed and renews each month; the yearly plan charges the full annual price at once and renews each year. You can cancel in your Apple Account subscription settings before the current billing period ends. Cancellation does not remove access before the paid period ends.

A subscription starts only after you confirm it on Apple's purchase sheet. Refund requests are handled through Apple's refund process and applicable law. Tovi supports account access and service issues.

Prices shown for a shop, class or other offline service on a booking page are not Tovi subscription fees. Tovi does not process those payments.

4. Owners (Business)

Owners are responsible for their booking pages, prices, hours and for honouring bookings. Tovi is a tool for taking bookings and sending notices.

Use guests' contact details only for their booking, never for marketing.

5. Not allowed, and reporting

Collecting others' time or data without permission, spam invitations or bookings, automation that disrupts the service, illegal content.

There is no tolerance for objectionable or abusive content or behavior: harassment, hate, sexual content, threats or impersonation. Accounts that post it or abuse other people may be suspended or removed without warning.

You can report or block anyone in the app. Once blocked, they cannot find you or send you requests or invitations. We review reports within 24 hours and act on them, including removing the content and blocking the account.

6. Changes and interruptions

Features may change. We will give notice of changes or closure that substantially affect service use.

The service may be briefly unavailable for maintenance or outages; email and push may be delayed or not delivered for carrier or device reasons.

7. Limitation of liability

Except for intent or gross negligence, we are not liable for losses from users not keeping plans or bookings with each other, to the extent the law allows.

8. Contact and disputes

Contact: hello@oruvena.com. Governed by the laws of the Republic of Korea.

Deposit Information

Available only for offline-service deposits. Details are supplied by the seller; Business access is not seller identity certification.

Tovi provides booking intermediation and is not a party to the deposit transaction. Tovi does not receive, hold or transfer the funds. Contact the seller about receipt and refunds. This notice does not limit statutory consumer rights or Tovi’s legal duties.

Business details

Company: 오루베나 (ORUVENA) · Representative: 김지구 (JIKOO KIM)

Business registration no.: 531-16-03083

Address: 부산광역시 동래구 동래로 61, 107호(명륜동, 청마아파트)

Contact: hello@oruvena.com